home login order status account customer service checkout
Phone: 866-923-5050
About Softball Savings
Internet Security
Privacy Statement
Contact Us
Warranties & Returns/
Bat Warranties

Special Orders
About Our Prices
International Customers
Associates of TGW, Baseball Savings, Softball Savings & Soccer Savings

In November 2005, Softball Savings.com became a member of the TGW family with substantial growth occurring during the following years. With thousands of products available to choose from Softball Savings has become the sport's #1 Online Superstore.

Featured brands include Rawlings, Mizuno, Wilson/DeMARINI, Louisville Slugger, Easton, NIKE, Worth Sports and many more. The site also has a fantastic selection of Major League Baseball and NCAA apparel, for the sports fan.

In addition to its online dominance as a one-stop shop for all players and gift-givers' needs Softball Savings also provides custom-logo items for corporations, meeting planners, charities and baseball and softball-tournament organizers. With Softball Savings offering so many name brands and quality products at the best prices, there is no need for enthusiasts to go anywhere else!

Softball Savings brings together a team of dedicated people who love this great game and believe it is their job to help you enjoy it even more! Every employee shares the same commitment to excellence. A commitment that will assure that each and every customer has a rewarding and enjoyable shopping experience.

Softball Savings is located in Wichita, Kansas USA along with its online sports family members TGW.com – The Golf Warehouse and SoccerSavings.com.

Internet Security

Security of your on-line transaction is paramount at Softball Savings. All transactions are taken over a secure server connection. You may note the https in the URL of our order submission page. This means that your information is not accessible to everyone else. Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). Softball Savings Web site uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Customers on a global scale can shop privately, confidently and securely.

back to top

Softball Savings uses user names and passwords for two main reasons: 1) User Name and passwords provide security for your account information. No one can view your information without the correct password and user name. When you pick a username and password choose something that only you know and that others cannot easily guess. 2) User names and passwords make it easy for you (and only you) to check out next time you visit Softball Savings. If you forget your password, please contact Softball Savings by phone.

Back to top
Privacy Statement
Softball Savings is very concerned with protecting your privacy. Please click on the link below to read our revised privacy policy.

Click Here To Read Our Privacy Policy.

Back to top

Contacting Us
By E-mail:
Questions: - How Can We Help You?
Comments: - Tell Us What You Think of Softball Savings

By Phone:
US Customer Support: 1-888-838-5551 (Toll Free) Mon. – Fri. 7 a.m. – 11 p.m., Saturday & Sunday 7 a.m. – 8 p.m., CST (Closed Thanksgiving Day & Christmas Day)
US Phone Orders: 1-888-838-5551 (Toll Free) Mon. – Fri. 7 a.m. – 11 p.m., Saturday & Sunday 7 a.m. – 8 p.m., CST (Closed Thanksgiving Day & Christmas Day)
International Customers: 001-316-858-0477 Mon. – Fri. 7 a.m. – 11 p.m., Saturday & Sunday 7 a.m. – 8 p.m., CST (Closed Thanksgiving Day & Christmas Day)
International Phone Orders: 001-316-858-0477 Mon. – Fri. 7 a.m. – 11 p.m., Saturday & Sunday 7 a.m. – 8 p.m., CST (Closed Thanksgiving Day & Christmas Day)

US Customers: 1-316-838-5557
International Customers: 001-316-858-0477
Download Order Form (PDF format)

By Mail:
8851 East 34th Street North
Wichita, KS 67226

back to top
Warranties and Returns

Softball Savings stands behind every item we sell. We are committed to having happy customers that not only can’t wait to shop again but go out and tell their friends about Softball Savings. That’s why we offer a 100% MONEY BACK GUARANTEE. In the unlikely event that you are unhappy with your product simply return it within 30 days for a 100% refund.

If you return an item after 120 days from the date of purchase, we cannot issue credit back to your credit card.

Items returned must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Shipping costs are nonrefundable. Special Order items and Custom Orders are not returnable. Manufacturer Warranties still apply to custom and special ordered items.

Softball Savings offers you a 100% money-back guarantee. If for any reason you are dissatisfied with your purchase from Softball Savings, you may return the item(s) in NEW, UNUSED AND ORIGINAL CONDITION WITHIN 30 DAYS in their original packaging for a full item amount refund. Shipping is not refundable.

When returning a product, all parts, pieces, accessories, manuals, warranty information, and printed materials must be in their original packaging with the product in order to be eligible for a full refund. Closeouts, custom orders, demo items, personalized items, open videos, DVD's and computer software are not returnable.

Return shipping charges are your responsibility. We recommend that you insure the item when shipping. All items returned must be in new and unused condition.

CLOSEOUTS, CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable.

Bat Warranty
Aluminum/composite bats carry a one-year manufacturer's warranty against defects. Defective or damaged aluminum/composite bats must be returned to the manufacturer for exchange within one year of the purchase date. Please call the manufacturer directly for Return Authorization. Proof of purchase is required, so we recommend that you keep your bat invoice.
Manufacturer contact:
DeMarini Bats - (800) 937-2287 • Louisville Bats - (800) 282-2287 • Mizuno Bats - (800) 966-1211 • NIKE Bats - (800) 344-6453
Rawlings Bats - (877) 225-1041 • Reebok - (888) 405-8326 • Worth Bats - (800) 282-9637 • Akadema – (973) 772-7669
Easton – (888) 259-1297 • Miken – (877) 807-5291

Wood bats carry no warranty or guarantee except for the following:
Brett Bros. GOBON Wood Bats carry a 120-day warranty (888) 882-8814 • Pinnacle Bamboo Bats carry a 30-day warranty (718) 698-0775

Please Note: All sales are subject to availability of product from the respective manufacturer and/or vendor.

All products carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period Softball Savings will do everything possible to assist you in taking care of your particular situation.

The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.

Back to top

Special Orders
When something is purchased as a "Special Order", it can mean one of several things:
1. It could mean that it is not a normally stocked item and it will be ordered on your behalf.
2. It could mean that it is a normally stocked item but Softball Savings is temporarily out of stock or the item is backordered from the manufacturer.
3. It could mean that it is a new item that Softball Savings anticipates arriving in the warehouse soon. If you order an item that is listed "Special Order" please allow two to four weeks for delivery.

Should you need something special that you cannot find in the Softball Savings on-line catalog simply E-mail us at cs@softballsavings.com with your request. We will get back with you promptly.

Back to top
About Our Prices
Softball Savings is committed to being your discount retailer of softball equipment and apparel over the Internet. As such, we want you to understand our prices, and the prices that the manufacturers suggest we post for informational purposes. "SRPs" are suggested retail prices provided to Softball Savings by suppliers. SRPs represent what the manufactures suggest we charge. They are for reference only. The SRPs may or may not be sold at the price at which the product is commonly sold, or even sold at all, and products may be sold below suggested retail price. Whether other retailers sell at suggested retail price will vary by product, geographic location, type of store, and over time. Suggested retail prices can, however, be used by you as a benchmark by which to compare our discounts from SRP to the discounts from SRP of other companies that sell softball equipment and apparel and likewise post their prices or discounts in relation to the suggested retail price. Softball Savings periodically updates the suggested retail prices posted on its website. As manufacturers provide the latest suggested retail price information to Softball Savings, Softball Savings updates its website. At times, however, a manufacturer may change a suggested retail price without notice to Softball Savings. Thus, the manufacturer of a particular product should be contacted if you want to ensure that you obtain the most up-to-date SRP information available. If you have any questions or comments about Softball Savings's pricing or other policies, please contact us at cs@softballsavings.com

Softball Savings has great vendor partnerships that empower us to offer a vast selection of items at the lowest prices. Since we are not a wholesaler, vendors have requested that we do not fulfill an order if we have knowledge of intent to resell the products. Adhering to this policy will allow us to continue providing the best values & selection on the web. If you have any questions about this policy, please contact us at cs@softballsavings.com.

Softball Savings collects sales tax in the states of California and Kansas.

Although we, as the seller, may not obligated to collect your state's sales tax, this purchase is subject to state sales tax unless it is specifically exempt from taxation. The purchase is not exempt merely because it was made over the Internet or by other remote means. Your state, if it imposes a sales tax, may require that you report and pay the tax due on your purchase. Details of how to file a state sales or use tax return may be found on your state's department of revenue website.

Back to top

International Customers
Softball Savings ships to over 200 international locations. We use FedEx International shipping services.

Please contact customer service with any questions cs@softballsavings.com or by phone 001-316-858-0477.

Back to top
All orders placed with Softball Savings are in United States Dollars (USD).

Back to top

Softball Savings Gift Cards and Gift Certificates Gift Cards &
Gift Certificates

Great for any occassion

Buy Now
Request a Free Baseball Savings Catalog Team Sales

Get team pricing
& volume discounts

Learn More
Sign Up for Softball Savings Email Specials Email Signup

Get special shipping
& sale offers first

Company Info
About Softball Savings
Price Match
Wichita Retail Store
Job Openings
Become a Softball Savings Affiliate

Customer Care
Customer Service
Live Chat
Order Status & Tracking
Shipping Info
Popular Searches
Team Sales
Fast Pitch Bats
Slow Pitch Bats
Cleats & Trainers
Batting Helmets
Batting Gloves
Fast Pitch Balls
Slow Pitch Balls
Catcher's Gear