home login order status account customer service checkout
Phone: 866-923-5050
Hours

“We try to look at every decision through your eyes, the individual shopping our site who has a passion for the game equal to our own. You heard it! You own it! That’s our mantra. It means once one of my associates is made aware of a problem, he or she owns it until it’s fixed!"

“If we haven’t solved your problem or if you have a suggestion to make the shopping experience better, I welcome your thoughts and the opportunity to act on your passion. And if you have a critique or we haven’t met your expectations in some way, rest assured: I personally guarantee your note will be promptly and earnestly considered. Email Customer Service at we_listen@baseballsavings.com

(If your email was in regards to a service issue – you need order tracking information, you need to take advantage of our Fast Exchange program, etc - please email us)

“The relationship between Softball Savings and its customers remains our top priority. Our mission is to establish and maintain our family of sites, tgw.com, baseballsavings.com, softballsavings.com and soccersavings.com, as benchmarks in customer satisfaction.

“Your feedback plays an essential role in determining how to modify Softball Savings to better suit your needs.

“We want to hear from you. Drop us a line at we_listen@baseballsavings.com.

  • How can we make the site easier to use? What do you like?
  • What do you dislike?
  • How can we make it faster and better to serve your needs more effectively?

“You might have noticed our current motto somewhere on our site:
Shop BETTER. PLAY better. 100% GUARANTEED
Our goal is to improve your playing experience by presenting the best selection at the best prices and to make your shopping experience as fast and time efficient as possible. And we stand behind everything we sell. End of story.

“We look forward to hearing from you. We greatly appreciate your feedback and hope to build a better site because of it."

- Ronnie Eskridge, Director of Customer Relations

For Customer Service-Related Issues:
If you have an immediate issue, need, or question on a specific order, please use cs@softballsavings.com for a reply from one of our friendly customer service representatives.

Help us make our award-winning website even better! Tell us what you think and we’ll keep working hard to exceed your expectations!

Softball Savings Gift Cards and Gift Certificates Gift Cards &
Gift Certificates


Great for any occassion

Buy Now
See Baseball Savings Reviews at Bizrate.com
Sign Up for TGW Email Specials Sign Up & Get 10% Off!

Some exclusions apply.
See details.

Subscribe to E-mails!
Request a Free Baseball Savings Catalog Request A Catalog

Get the latest offers
right at your doorstop

Sign Up
Company Info
About Softball Savings
Security
About Our Prices
Privacy Policy
FAQ
Warranty
Price Match
Wichita Retail Store
Job Openings
Become a Softball Savings Affiliate
Customer Care
Customer Service
Live Chat
Order by Phone
Order Status & Tracking
Shipping Info
Review Guidelines
We Listen
Returns
Secure Order Form
Buyer's Club
Popular Searches
Team Sales
Fast Pitch Bats
Slow Pitch Bats
Gloves
Cleats & Trainers
Batting Helmets
Batting Gloves
Fast Pitch Balls
Slow Pitch Balls
Catcher's Gear
Softball Savings Family
Soccer Savings - Savings, Selection and Service is our Goal! The Golf Warehouse - TGW.com - The Premier Online Golf Store!
Baseball Savings - #1 Online Baseball Retailer Selling Baseball Bats, Baseball Gloves, Baseball Shoes & More! Softball Savings - #1 Online Softball Retailer Selling Softball Bats, Softball Gloves, Softball Shoes & More!