Internet Security Passwords Privacy Statement Contact Us Warranties & Returns/ Bat Warranties Special Orders About Our Prices International Customers Currency

In November 2005, Softball Savings.com became a member of the TGW family with substantial growth occurring during the following years. With thousands of products available to choose from Softball Savings has become the sport's #1 Online Superstore.

Featured brands include Rawlings, Mizuno, Wilson/DeMARINI, Louisville Slugger, Easton, NIKE, Worth Sports and many more. The site also has a fantastic selection of Major League Baseball and NCAA apparel, for the sports fan.

In addition to its online dominance as a one-stop shop for all players and gift-givers' needs Softball Savings also provides custom-logo items for corporations, meeting planners, charities and baseball and softball-tournament organizers. With Softball Savings offering so many name brands and quality products at the best prices, there is no need for enthusiasts to go anywhere else!

Softball Savings brings together a team of dedicated people who love this great game and believe it is their job to help you enjoy it even more! Every employee shares the same commitment to excellence. A commitment that will assure that each and every customer has a rewarding and enjoyable shopping experience.

Softball Savings is located in Wichita, Kansas USA along with its online sports family members TGW.com – The Golf Warehouse and SoccerSavings.com.

Security of your on-line transaction is paramount at Softball Savings. All transactions are taken over a secure server connection. You may note the https in the URL of our order submission page. This means that your information is not accessible to everyone else. Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). Softball Savings Web site uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Customers on a global scale can shop privately, confidently and securely.

back to top

Click Here To Read Our Privacy Policy.

Back to top

Softball Savings stands behind every item we sell. We are committed to having happy customers that not only can’t wait to shop again but go out and tell their friends about Softball Savings. That’s why we offer a 100% MONEY BACK GUARANTEE. In the unlikely event that you are unhappy with your product simply return it within 30 days for a 100% refund.

If you return an item after 120 days from the date of purchase, we cannot issue credit back to your credit card.

When returning a product, all parts, pieces, accessories, manuals, warranty information, and printed materials must be in their original packaging with the product in order to be eligible for a full refund. Closeouts, custom orders, demo items, personalized items, open videos, DVD's and computer software are not returnable.

Return shipping charges are your responsibility. We recommend that you insure the item when shipping. All items returned must be in new and unused condition.

CLOSEOUTS, CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable.

Bat Warranty
Aluminum/composite bats carry a one-year manufacturer's warranty against defects. Defective or damaged aluminum/composite bats must be returned to the manufacturer for exchange within one year of the purchase date. Please call the manufacturer directly for Return Authorization. Proof of purchase is required, so we recommend that you keep your bat invoice.
Manufacturer contact:
DeMarini Bats - (800) 937-2287 • Louisville Bats - (800) 282-2287 • Mizuno Bats - (800) 966-1211 • NIKE Bats - (800) 344-6453
Rawlings Bats - (877) 225-1041 • Reebok - (888) 405-8326 • Worth Bats - (800) 282-9637 • Akadema – (973) 772-7669
Easton – (888) 259-1297 • Miken – (877) 807-5291

Wood bats carry no warranty or guarantee except for the following:
Brett Bros. GOBON Wood Bats carry a 120-day warranty (888) 882-8814 • Pinnacle Bamboo Bats carry a 30-day warranty (718) 698-0775

Please Note: All sales are subject to availability of product from the respective manufacturer and/or vendor.

All products carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period Softball Savings will do everything possible to assist you in taking care of your particular situation.

INTERNATIONAL RETURNS
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.

Back to top

Softball Savings has great vendor partnerships that empower us to offer a vast selection of items at the lowest prices. Since we are not a wholesaler, vendors have requested that we do not fulfill an order if we have knowledge of intent to resell the products. Adhering to this policy will allow us to continue providing the best values & selection on the web. If you have any questions about this policy, please contact us at cs@softballsavings.com.

Tax
Softball Savings collects sales tax in the states of California, Washington and Kansas.

Although we, as the seller, may not obligated to collect your state's sales tax, this purchase is subject to state sales tax unless it is specifically exempt from taxation. The purchase is not exempt merely because it was made over the Internet or by other remote means. Your state, if it imposes a sales tax, may require that you report and pay the tax due on your purchase. Details of how to file a state sales or use tax return may be found on your state's department of revenue website.

Back to top